Anonymous
map-marker Los Angeles, California

Your still taking money out of my account

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I have asked you to cancel my subscription since day one and you continue to take $17 out of my account. Its obvious that you dont really give a damn because youre not listening to me and you continue to take money. Stop taking money out of my account and cancel my account. Can you understand that?
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Jerome W Znq

Stop membership

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I requested that you end my account please stop taking money out of my account I do not want this membership
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Preferred solution: Full refund

Bobby S Onz

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Verified Reviewer

Use to work well now it's just so-so...just like other filtering software!!

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Covenant Eyes use to detect adult images from sites such as flickr. It no longer does. Customer service tells me to have my accountability person change my settings to accountability and filtering vs. just accountability. The same algorithms that would detect the adult images and send a message to my accountability person are the same algorithms that would block the site. The algorithms ARE NOT WORKING!!!!
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Loss:
$180
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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